Thank you for shopping at EDDIEEW. We are committed to delivering your orders promptly and efficiently. Please review the following shipping policies, including processing times, delivery estimates, tracking, and other important information.
01 Order Processing Time
Orders are typically processed within 24 business hours of payment confirmation, excluding peak periods. During periods of high demand, processing may require additional time. We will keep you informed of any delays as they arise.
02 Shipping Time
Please note that estimated delivery times are calculated from the date of shipment, not the date of order.
Standard shipping times are typically 7–20 business days, depending on the destination and carrier.
Please note that delivery times are estimates and may vary due to customs, local postal services, or unforeseen circumstances.
03 Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the destination. Please note that specific shipping rates are not displayed in the policy but will be visible to customers during the checkout process.
04 Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You may also track your order in the "My Account" section on our website. Please note that it may take up to 24 hours for tracking information to be updated.
05 Customs, Duties, and Taxes
Please note that international shipments may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer. We recommend checking local customs regulations before placing your order.
06 Shipping Delays and Lost Packages
While we endeavor to meet estimated delivery times, unforeseen circumstances such as customs delays, weather, or carrier issues may occur.
If your package has not arrived within the estimated timeframe, please contact our customer service team at [email protected].
In the event of lost or missing packages, we will assist in opening an investigation with the carrier.
07 Address Changes and Order Modifications
Please review your shipping address prior to submitting your order.
EDDIEEW is not responsible for items shipped to incorrect addresses provided by the customer.
If you need to change your shipping address, please contact us at [email protected] as soon as possible. Please note that changes may not be possible once the order is processed.
08 Refused or Unclaimed Packages
Packages that are refused or left unclaimed may incur return shipping fees.
If a package is returned to us as unclaimed, we will attempt to contact you to arrange reshipment. Please note that additional shipping costs may apply.
09 Changes to Shipping Policy
EDDIEEW reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately. We encourage customers to review this policy periodically for updates.
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